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The Angels & Demons of Dashboard & KPIS

Recently CERN’s administration embarked on a project to implement a Dashboard for the Finance & Human Resources Department. This talk will take you through the journey starting from our motivation (from the business perspective), the methodology, the successes & failures, the pitfalls and ending with a demo of our current dashboard solution together with a glimpse into what we believe the future holds for this rapidly expanding domain. Whether you are about to embark on a project, are just considering the market, are evaluating technologies & methodologies or are just interested in finding out if CERN has an –X-33 plane whose performance is measured- this talk is for you.